Privacy Policy
Effective Date:

May 30, 2025

Controller:

MetTech LLC, Oklahoma, USA

Phone: +1 918-203-8807 | Email: [email protected]

1. Scope

This Privacy Policy explains how MetTech (“we” “us” “our”) collects, uses, discloses, and protects personal information when we send appointment confirmations or reminders and/or promotional messages (“

Services”) by email, text, or other channels. It applies to anyone who receives these communications, including residents of the European Economic Area (EEA/UK) and California.

2. Information We Collect

Category (CCPA)ExamplesSourcePurposeIdentifiersName, email address, phone number, device identifiers, IP addressDirectly from you (contact forms, checkout, subscription forms)Provide Services, verify identity, personalize contentCustomer RecordsAppointment details, communication preferencesDirectly from youSchedule & confirm appointments, send remindersInternet / Network ActivityEmail opens, link clicks, SMS delivery dataAutomated meansAnalytics, improve ServicesInferencesMarketing segment, likelihood to engageDerived internallyTailor promotions

We do not collect sensitive personal information, nor do we knowingly collect data from minors under 16.

3. How We Use Your Information

Purpose Legal Basis (GDPR Art. 6)

Appointment confirmations & reminders

Contractual necessity (Art. 6 (1)(b))

Promotional messages Consent (Art. 6 (1)(a)); you may withdraw any time Security, fraud prevention, troubleshooting Legitimate interests (Art. 6 (1)(f))

Legal or regulatory obligations

Compliance with law (Art. 6 (1)(c))

4. Sharing and Disclosure

We

do not “sell” or “share” personal information for cross-context behavioural advertising as defined by the CCPA. We disclose data only to:

Service providers / processors (e.g., email, SMS, CRM, analytics) under written contracts that limit use to our instructions.Authorities or other parties when required by law or to protect rights, property, or safety.

5. Retention

We keep personal information only as long as necessary to fulfil the purposes above, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention:

Appointment data – 2 years after last interactionMarketing data – until you withdraw consent or 2 years of inactivity, whichever is earlier.

6. Your Rights

EEA / UK (GDPR)

– Right to access, rectify, erase, restrict processing, data portability, and object; right to withdraw consent; right to lodge a complaint with your supervisory authority.

California (CCPA)

– Right to know, correct, delete, and receive a copy of specific pieces of personal information; right to opt-out of “sale”/“sharing”; right to non-discrimination for exercising CCPA rights.

7. Exercising Your Rights & Opt-Outs

Email: [email protected] Phone/SMS: +1 918-203-8807 (reply “STOP” to SMS to opt-out)We will verify your identity and respond within the timeframes required by GDPR or CCPA. Authorized agents may act on your behalf with written permission.

8. International Transfers

If we transfer personal information outside the EEA/UK, we rely on an adequacy decision, EU Standard Contractual Clauses, or another lawful safeguard (GDPR Art. 46). A copy of relevant transfer mechanisms is available on request.

9. Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and regular security assessments. No system is 100 % secure, and you acknowledge residual risks.

10. Children

Our Services are not directed to children under 16. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the contact details you have provided and will take effect on the “Effective Date” shown at the top of the revised policy.

12. Contact Us

For any questions about this Privacy Policy or our privacy practices, contact:

MetTech LLC

Oklahoma, USA

Email:

[email protected]

Phone: +1 918-203-8807